About Us

Your Reliable Mechanic

Our aim is to provide the highest quality service possible, at the most reasonable price – with no surprises!

It is our duty of care to contact you for approval if any additional repairs are required – and we’ll help prioritise the work to fit within your budget. It’s this up-front, first-class service that keeps our customers coming back, and why we have been trusted for over 30 years.

All our technicians are highly trained to use the latest electronic equipment for the accurate diagnosis and repair across all makes and models of cars.

RACQ Approved Automotive Repairer

What Our Customers Say

Jake Paranihi
Jake Paranihi
00:29 11 Nov 21
My Audi A5 was undrivable for 2 months, and while ringing/emailing every transmission place I could find after receiving a quote for repairs of $10,500 from Audi themselves, they fit me in ASAPRe-diagnosed and fixed my issues for $6,500Car drives great, has a 1000km check to re-evaluate the repairs and was fixed within two daysI couldn't recommend them enough with their proven experience, quality, customer service and how quick they managed to repair such an issueBig shoutout to Ryan, thankyou man
Miquela Chee
Miquela Chee
00:41 06 Nov 21
Joe went above and beyond and brought my VW golf transmission back to life!! Very professional and no issues since.
Sel Haynes
Sel Haynes
10:36 28 Oct 21
Great service when I had to have my car towed to then- very professional and reasonably priced. Prompt repairs
Casey Gardener
Casey Gardener
05:34 26 Oct 21
Great service every time. I have been going to reliable for over 10 years now. The staff are very friendly and helpful. They often source local parts to keep the costs down and they are always transparent about service options. Great quality and value 🙂
Mic
Mic
09:32 28 Jun 21
Great service - genuine and trustworthy! Will be going back!!!
Ian Mackintosh
Ian Mackintosh
04:22 27 May 21
A great experience with this company, great service, thank you very much for looking after my car. Ian
Charl Liebenberg
Charl Liebenberg
00:44 05 May 21
These guys know their stuff. They're brilliant to deal with, up front, and always do the best they can to help. Can't recommend them highly enough.
maziar nasery
maziar nasery
22:51 18 Mar 21
I put my Audi A5 to other mechanicHe put every thing out to fix transmission problem after 8 months I realise he doesn’t have knowledge to fix it and he didn’t admitI grab from him in pice and beats and absolute nightmareAnd brought it to Reliable AutomaticsThey fixed my car in 12 days !! And now I am driving my beloved car , it goes smoothly as its newBig thank you to Ryan and FrancHighly recommend for hi-tec cars
Craig Donehue
Craig Donehue
06:06 27 Feb 21
I cannot recommend theses guys enough! After the local car dealership diagnosed the problem and quoted $8500 to completely replace the gearbox, these guys had the real issue sorted in less than an hour of dropping off the car. Turns out it was another part that cost just $670 and even with transporting the car down to Brisbane was still way less than was quoted (and misdiagnosed) locally. Their communication through out the whole exercise was excellent and I would definitely use them again!

FAQ’s

Why does transmission repair cost so much?

There’s no doubt about it, automatic transmission repairs can be expensive. But it’s not so much money when you consider what’s involved.

Today’s automatic transmissions consist of thousands of individual components. During a major repair, each one is removed, cleaned, and inspected to exaction tolerances. Any worn or damaged parts are repaired or replaced.

Then each part is put together into one of many sub-assemblies. Each subassembly must be adjusted, and tested for proper operation. Then the sub-assemblies must be assembled into the transmission case, where the adjustment and testing procedure begins all over again.

Finally, once the transmission is completely assembled, it has to be reinstalled.

If that’s not enough to justify the cost, there is something else to consider: Virtually all of today’s automatic transmissions are computer controlled. This means that the transmission’s ability to operate depends on much more than the condition of the transmission itself. Engine problems now can have a dramatic effect on how the transmission operates.

All of which boils down to one, inescapable conclusion: Sure, transmission work can be expensive…. But, dollar for dollar, it’s one of the best values around.

Why can't I get a price over the phone?

20-or-so years ago, there were only maybe a dozen different transmissions on the road.

Every transmission repair shop had a good stock of rebuilt units on hand. There were almost no updates necessary, and even if something unusual failed, most shops had a good supply of used parts on hand to replace it.

Today there are more than ten times that many transmissions in use, with new ones showing up all the time. Many of those transmissions have several different variations or calibration, with as many as many as a dozen modifications necessary.

What’s more, today’s transmissions are computer controlled, which means even though your transmission may not be working properly, there’s a good chance the root cause of the problem doesn’t have anything to do with the transmission itself.

Will there be extra charges?
We will always ring you for approval of any additional repairs required and advise you as to the priority of work based on your budget.
Are you cheaper than dealership servicing?
Yes! We use OEM parts – the same as the dealership, but we offer very reasonable prices for labour and parts.
Will my manufacturer's warranty become void?
No. Dealerships cannot enforce a monopoly on servicing and this has been legislated. We service your car using OEM parts and ensure that your manufacturer’s warranty remains in place.

CALL TO SPEAK WITH A RELIABLE MECHANIC

(07) 3262 7766